About Marco Pharma Products

Q: What is German Biological Medicine?

A: German Biological Medicine is a holistic healthcare approach that supports the body’s self-regulation through natural remedies. It emphasizes detoxification (drainage), organ support, and functional medicine principles. Marco Pharma specializes in formulas that reflect these traditions, made to high European quality standards.

Q: Are Marco Pharma products FDA approved?

A: Like all dietary supplements and homeopathic remedies in the U.S., Marco Pharma products are not FDA “approved” in the way pharmaceutical drugs are. The FDA does not require or offer pre-approval for supplements or homeopathic products before they are sold.

That said, our products are manufactured in compliance with current Good Manufacturing Practices (cGMP) as required by the FDA for dietary supplements. Additionally, many of our formulas are imported from Germany, where they are regulated by the Federal Institute for Drugs and Medical Devices (BfArM) — Germany’s equivalent of the FDA — and must meet strict European standards for quality and safety.

Marco Pharma is committed to producing and distributing professional-grade natural remedies with transparency, integrity, and full regulatory compliance.

Q: Are Marco Pharma products safe?

A: Yes. Our products are formulated with natural ingredients and undergo strict quality control. However, we recommend working with a qualified healthcare provider to determine what’s best for your individual needs.

Q: Why are Marco Pharma products only available through healthcare practitioners?

A: Marco Pharma products are formulated to be highly effective and targeted in their action. Many of our remedies are professional-grade, with concentrated herbal extracts or homeopathic preparations that require knowledge of proper dosing and individualized use.

Some of our products are classified as homeopathic drugs and are registered with National Drug Code (NDC) numbers, meaning they are intended for use under the guidance of a trained professional.

For safety and best results, our products should be recommended by a licensed or qualified healthcare practitioner who can evaluate your unique health needs and determine the most appropriate support. This ensures a higher standard of care and helps avoid inappropriate or ineffective use.

Our goal is to support safe, personalized, and results-oriented healing—and working directly with practitioners allows us to do that. 

If you are a practitioner, you can apply for a professional account here. If you are a patient, please access our practitioner locator tool here.

Q: We noticed an FDA warning letter issued to Marco Pharma. What happened, and is the situation resolved?

A: The FDA issued a warning letter to Marco Pharma in January 2020 following an inspection in 2019 that identified issues with documentation and labeling.

These findings were related to record keeping and labeling, not product safety.

Since then, we’ve taken full corrective action: updating our quality systems, improving batch records, and strengthening compliance procedures.

The FDA has confirmed that all issues have been resolved.

While the original warning letter remains publicly available on the FDA’s website (they do not remove warning letters after compliance is achieved), our facility is now fully compliant with cGMP standards.

This experience helped us strengthen our internal processes, and we continue to maintain strict quality controls, so customers and practitioners can confidently rely on Marco Pharma products.

Usage & Dosing

Q: Can I use Marco Pharma products while taking medications?

A: Always consult your healthcare provider before starting any new supplement, especially if you are currently taking prescription medications.

Q: Are your products suitable for children or during pregnancy?

A: Some of our products may be appropriate with practitioner guidance. Please consult a qualified healthcare professional before use in children, during pregnancy, or while breastfeeding.

Q: How do I know which products are right for my patients?

A: We have product education specialists who are here to support you. Whether you’re just starting out or looking to expand your use of German Biological Medicine, our specialists can help you understand which remedies align best with your patients’ needs and your practice style.

We offer personalized practitioner support sessions to guide you through product selection, protocols, and practical application. Reach out to us anytime to schedule a consultation—we’d love to assist you in getting the most from our product line.

Q: Where can I find product instructions or dosing guidelines?

A: Each product includes general use instructions on the label. If you are a patient who needs clarification, please contact the health provider who dispensed your remedy.

Q: Can I take multiple Marco Pharma products at once?

A: Yes. Many of our products are designed to be used in synergistic combinations. Your healthcare provider can guide you on the best combinations based on your individual needs.

Ordering & Shipping

Q: How do I place an order?

A: Orders can be placed online through our website, by email, or phone. If you’re a practitioner, log in to your account to access professional-only products and pricing.

Website ordering:

Email: orders@marcopharma.com

Phone: (800) 999-3001 Ext 2

Q: Do you offer direct-to-patient drop shipping?

A: Yes! We offer direct-to-patient drop shipping at no additional charge. This convenient service allows practitioners to have products shipped directly to their patients, saving time and streamlining care—especially for virtual or remote practices.

To place a drop ship order, simply provide the patient’s shipping information at checkout or when placing the order by phone. We take care of the rest, ensuring timely and discreet delivery with no pricing or promotional materials included in the package.

Q: How long does shipping take?

A: Most orders are processed within 1–2 business days. Shipping times vary by location, but standard U.S. delivery typically takes 3–5 business days.

Q: Do you offer international shipping?

A: No, we currently only ship within the U.S. and it’s territories.

Q: What is your return policy?

A: Homeopathic medicines cannot be returned. Nutritional supplements, however, can be returned according to the following stipulations: Merchandise must to returned unopened, unmarked, in a saleable condition according to invoice number and invoice date. PRIOR AUTHORIZATION is required on all items. Please call our order department for a return authorization number. A 10 percent (10%) handling charge will be deducted from credit for returned product. No returns will be accepted after 60 days of invoice date.

Practitioner Support

Q: How do I become a registered practitioner?

A: Licensed and/or certified healthcare professionals can apply for a practitioner account on our website. Once approved, you’ll gain access to exclusive products, pricing, and resources. Click here to access our application.

Q: Do you offer training or education?

A: Yes! We offer educational webinars, product training, and resources to support practitioners. Our team is happy to support you. Call or email us for assistance with protocols, product selection, or technical questions.

If you have a Marco Pharma Practitioner account, contact us or visit our Education Center for upcoming events and materials.